Shipping & Return Policy
Shipping
At Jorinshop, we strive to provide a seamless and efficient shipping experience for our customers. Our Shipping Policy outlines important details regarding the shipping process, including delivery times, fees, and tracking information. Please review the following information:
Order Processing Time: Once you place an order, our team works diligently to process and prepare it for shipment. Order processing typically takes 1-3 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer, but we make every effort to minimize any delays.
Shipping Methods and Delivery Times: We offer various shipping methods to accommodate your needs. The estimated delivery times for each shipping method are as follows:
Standard Shipping: Typically arrives within 7-14 business days.
Expedited Shipping: Generally arrives within 3-7 business days.
Express Shipping: Usually arrives within 1-3 business days.
Please note that these are estimated delivery times and may vary depending on factors such as your location, customs clearance, and unforeseen circumstances beyond our control. We provide tracking information for all orders, allowing you to monitor the progress of your shipment.
Shipping Fees: Shipping fees are calculated based on factors such as the destination, package weight, and shipping method selected. The exact shipping cost for your order will be displayed at checkout before you finalize your purchase. We occasionally offer free shipping promotions, which will be clearly communicated on our website.
International Shipping: We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees. Customs policies vary by country, so we recommend checking with your local customs office for more information.
Order Tracking: Once your order is shipped, we provide a tracking number that allows you to monitor the progress of your shipment. You can track your order directly on our website or through the designated shipping carrier's website. Please allow some time for the tracking information to be updated after your order is shipped.
Order Splitting: In some cases, if your order contains multiple items, they may be shipped separately due to different shipping origins or availability. If this occurs, you will receive separate tracking numbers for each shipment. Rest assured, you will not be charged any additional shipping fees for split shipments.
Address Accuracy: It is important to provide accurate and complete shipping information to ensure successful delivery. Please double-check your shipping address before completing your purchase. If you notice any errors or need to update your address after placing an order, please contact our customer support team as soon as possible. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
At Jorinshop, we are dedicated to providing reliable and timely shipping services. Our Shipping Policy is designed to keep you informed about the shipping process and provide transparency regarding estimated delivery times and fees. If you have any further questions or concerns about our Shipping Policy, please feel free to contact our customer support team (contact@jorinshop.com). We are here to assist you and ensure your satisfaction with every aspect of your shopping experience.
Return
Our returns period is extended from the date you receive your order.
We aim to process all orders within 14 working days, however in some cases this may be extended to 30 working days, due to this busy time of year.
Please contact us on "contact@jorinshop.com" if you have any questions.